Last Updated: November 3, 2026

Text Level Junk Removal
42 Guy Lombardo Ave, Freeport, NY 11520
Phone: (718) 644-0521
Email: [email protected]

Privacy Notice

This Privacy Policy describes the privacy practices of Text Level Junk Removal (“Company,” “we,” “our,” or “us”).

This notice applies to information collected through our website, online forms, service inquiries, and related communications.

It explains:

  • What personal information we collect and how it is used.
  • How and when information may be shared.
  • Your choices regarding your personal information.
  • The measures we take to protect your information.
  • How to request access to, correction of, or deletion of your information.
  • How we handle SMS communications and consent.

Information Collection, Use, and Sharing

Text Level Junk Removal collects personal information that you voluntarily provide when contacting us, requesting a quote, scheduling junk removal services, submitting website forms, or communicating with our team.

This information may include:

  • Full name.
  • Email address.
  • Telephone number.
  • Residential or commercial service address.
  • Details about junk removal requests.
  • Appointment and scheduling information.
  • Billing and payment information, when applicable.
  • Other information voluntarily provided through our website or communications.

We use this information to respond to inquiries, provide service estimates, schedule appointments, perform requested services, process payments, and communicate important service-related information.

We do not sell or rent your personal information.

We may share information with trusted service providers or contractors when reasonably necessary to fulfill your requests, process payments, provide customer support, or operate our business. Such sharing is subject to applicable privacy requirements.

We may also disclose information when required by law, legal process, or to protect our rights and the safety of others.

Where permitted by law and consistent with your communication preferences, we may contact you regarding promotions, service updates, or changes to this Privacy Policy.

Your Access to and Control Over Information

You may contact Text Level Junk Removal at any time to:

  • Request information about the personal data we maintain about you.
  • Request corrections to inaccurate personal information.
  • Request deletion of personal information, subject to applicable legal and recordkeeping requirements.
  • Opt out of promotional communications.
  • Express concerns about how your information is collected, stored, or used.

To submit a privacy-related request, contact us at:

Email: [email protected]
Phone: (718) 644-0521

We will review and respond to requests in accordance with applicable laws.

Opted-In SMS Information

Text Level Junk Removal values your privacy and is committed to protecting information associated with SMS communications.

When you voluntarily provide your mobile phone number and expressly opt in to receive text messages, you may receive SMS/MMS communications related to your inquiries and requested services.

These messages may include:

  • Responses to junk removal inquiries.
  • Service estimates and pricing information.
  • Appointment scheduling and confirmations.
  • Service reminders and arrival updates.
  • Customer support and follow-up communications.
  • Promotional messages, where you have separately provided any legally required consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers that assist with customer support, message delivery, and related business operations is permitted where necessary and subject to appropriate privacy protections.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We do not sell, rent, or otherwise disclose SMS subscription information for third-party marketing purposes.

SMS Opt-Out

You may opt out of receiving text messages at any time by replying STOP to a message from Text Level Junk Removal.

After opting out, you may receive one final confirmation message. You will no longer receive messages from that messaging program unless you opt in again.

For assistance, reply HELP or contact:

Phone: (718) 644-0521
Email: [email protected]

Message frequency varies based on your interactions with our business. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing our services.

Mobile carriers are not responsible for delayed or undelivered messages.

Security

We take reasonable administrative, technical, and physical precautions to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Where sensitive information is transmitted through our website, we seek to use secure transmission methods, including HTTPS encryption.

Access to personal information is limited to authorized personnel and service providers who require the information to perform legitimate business functions, such as customer service, scheduling, billing, or service fulfillment.

While we take reasonable measures to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Website Forms and Service Inquiries

Visitors may submit information through website contact forms, quote request forms, or other inquiry methods.

Depending on the form, we may request:

  • Name.
  • Email address.
  • Phone number.
  • Service location.
  • Type and quantity of items requiring removal.
  • Preferred appointment dates.
  • Additional service details or photographs.

This information is used to evaluate requests, provide estimates, coordinate appointments, and communicate with customers.

Providing personal information through these forms is voluntary. However, certain information may be necessary for us to respond to inquiries or provide requested services.

Service Scheduling and Payments

When you schedule junk removal services, we may collect contact information, service addresses, appointment details, and payment-related information necessary to complete the transaction.

Payment information may be processed through third-party payment service providers, where applicable.

We use transaction information for billing, payment processing, recordkeeping, and resolving service-related issues.

We do not intentionally collect or retain payment card details beyond what is necessary for legitimate business purposes and applicable payment processing requirements.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand visitor interactions, and enhance the browsing experience.

Cookies are small data files stored on your device when visiting a website.

Cookies may be used to:

  • Remember visitor preferences.
  • Improve website functionality.
  • Analyze website traffic and performance.
  • Understand how visitors interact with website content.
  • Support advertising and marketing activities, where applicable.

Some cookies may be placed by third-party services, such as analytics or advertising providers, if those services are enabled on our website.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Websites and Services

Our website may contain links to third-party websites or use external services for scheduling, payments, analytics, or other business operations.

Text Level Junk Removal is not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it, as appropriate.

Children’s Privacy

Our website and junk removal services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information in accordance with applicable law.

Parents or guardians who believe their child has submitted personal information may contact us at [email protected].

Changes to This Privacy Policy

Text Level Junk Removal reserves the right to update or modify this Privacy Policy as necessary to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any changes will be posted on this page with an updated revision date.

We encourage visitors to periodically review this Privacy Policy to stay informed about how their information is handled.

Contact Information

If you have questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

Text Level Junk Removal

42 Guy Lombardo Ave
Freeport, NY 11520

Phone: (718) 644-0521
Email: [email protected]

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Hours

Mon – Fri: 7AM – 6PM
Sat: 9AM – 2PM
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